Frequently Asked Questions:
Q: Is this the worst mess you've ever seen?
A: A RESOUNDING "NO"! No matter how out of control you think your place is, I have seen ten times worse... guaranteed! The reason you believe it is the absolute worst is because it is YOURS, and you have an emotional connection to it.
Please know that clutter is not a character flaw. It doesn't mean you are lazy or incapable; it simply means that it is probably time to learn some new ways to take back control of your space.
Q: How do I get started?
A: There is no need to clean up in preparation for your appointment! I would rather see your place as it typically is; PLEASE STOP WORRYING! There is nothing to be embarrassed about. I am completely nonjudgmental, regardless of the amount of clutter (seriously!), and besides, I only see potential and possibilities.
The first session begins with you giving me a brief tour of your home, as I listen to you carefully and we assess what's working and what isn't working. I believe that listening is an art form. By listening to you carefully and asking questions along the way, I will get a true sense of your needs, goals, and individual style.
Everyone I have ever worked with, whether they know it or not, has an idea in their mind of what will and will not work for them. We will strategize together, and I will offer up a host of creative ideas to inspire you as we sort, purge, and assign homes to your things. Even in the very first session, I will "roll up my shirt sleeves" and get to work, and I promise RESULTS IN OUR VERY FIRST SESSION!
Q: How long will it take to get organized?
A: It probably takes less time than you would have imagined! I have lots of tricks up my sleeve to make sure that each session is productive. I keep my clients on task, but I never rush people or pressure them into getting rid of anything. If you need a short break, there's always something I can do independently to keep the project moving forward. I GUARANTEE that in 4 hours you will see a major, tangible improvement!
Q: What makes you different from other organizers?
A: After more than 15 years as a professional organizer, there is a large body of knowledge I bring to the table. Not only am I a Certified Professional Organizer, I am a CPO-CD (Certified Professional Organizer in Chronic Disorganization). It is this designation that I am most proud of, because it required the completion of a rigorous 18-month training program. The training gave me a deep understanding and insight into some of the roadblocks that hold people back and make it difficult for them to gain control of their space. I learned strategies and techniques to help even the most organizationally challenged clients.
I am both right-brain and left-brain dominant! I have a creative flair, but I also have an analytic, detail-oriented side. I worked for 10+ years in a laboratory (chemistry, then hematology), and when I became a mom, necessity became the mother of invention; I transformed my tiny one-bedroom apt. into a peaceful, comfortable and organized space for three (which included a pack-rat husband). My friends asked me to help them design and organize their space, and my business was born!
It wasn't until after my daughter was born that I learned I have Attention Deficit Hyperactivity Disorder (ADHD). I had to develop my own organizational and coping strategies in order to manage my family and career. It's this firsthand experience that makes me understand - REALLY understand - some of the difficulties faced by people who are challenged by disorganization.
Q: Do I need to be present?
A: I will need your input in the beginning for about an hour so I can focus on your needs and get some direction from you. After all, the only system that is going to work will be tailored by and for you.
Goodbye Clutter will do the initial organizing. All you need to do is possibly make some tweaks to personalize the job.
Q: What if I would like to do the work myself?
A: No problem! Goodbye Clutter will give you a personalized action plan in writing customized to fit your specific needs. You can use your personalized plan to get your things in order and even access our telephone support as needed.
Q: How and when do I pay for your services?
A: Goodbye Clutter accepts personal checks, cash, money orders, MasterCard, Visa and Discover. Payment is due at the end of each organizing session unless other arrangements have been previously agreed upon.
Q: Are Gift Certificates available?
A: Gift Certificates are available and perfect for that person on your list who has everything but just needs a little help organizing it all. A "gift session" includes a bouquet of fresh flowers and a personalized gift certificate. Click here to order a gift certificate or gift session.
Q: When is the best time to start?
A: At Goodbye Clutter, our view is that there is no time like the present! Call (212) 828-0000, and prepare to be inspired.